James interviews Dr Alan Giles about cross-cultural communication, both with patients and colleagues, and the importance of effective communication in the healthcare setting.
Summary Writer: Cynthia Yang
Script Writer: Alan Giles
Editor: Alan Giles
Interviewee: Alan Giles
Alan Giles is an Emergency Physician and medical educator based in Sydney. After completing his Fellowship in 1994, he has worked in both large and small Emergency Departments in the public and private sector. His educational interests include simulation, bedside ultrasound and FOAM education.
Alan is the host of the podcast EMcast and is the Hospital Skills Director for Sydney Local Health District and South Western Sydney Local Health District. Clinically he works at the Sydney Adventist Hospital in Wahroonga, Sydney, where he also teaches bedside ultrasound. He has volunteered regularly in South East Asia over the last 10 years and is looking for an excuse to do it again. Not as fit as he deludes himself he once was, Alan is married with two adult children and two annoying cats.
With Dr Alan Giles, Emergency Physician and medical educator in Sydney, Podcast host EMcast, Hospital Skills Director in the Sydney Local Health District and the South Western Sydney Local Health District
You are a junior doctor on the ward. You have been asked to admit an 80-year-old Vietnamese male who has presented with shortness of breath under the respiratory team. He doesn’t speak much English but his English-speaking grandson is present.
The CT scan suggests malignancy. Prior to the scan, the grandson asks that you don’t tell the patient if the result suggests malignancy.
You are an intern on a surgical ward. The registrar seems frustrated with you and you have difficulty understanding what they want. The registrar was an overseas consultant and now is acting as an unaccredited registrar.
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