Summary Writer: Rose McCarthy
Script Writers: Melanie Boon and Margot Gook
Editors: Margot Gook and Melanie Boon
Interviewees: Melanie Boon and Margot Gook
James chats to Margot Gook and Melanie Boon about debriefing after a traumatic incident at work.
All staff in hospital systems may be in need of debriefing due to traumatic incidences at work. Debriefing with a psychologist (and not just your supervisor) can provide benefits of confidentiality and coping strategies.
Margot Gook is a Senior Consultant Psychologist with EAP (Employee Assistance Program) at Sydney Local Health District. Margot has 20 years of experience in Trauma Counselling and has worked training staff in psychological disaster response and debriefing. She has extensive experience in areas of building resilience, team building, coaching and organisational change.
Melanie Boon is a psychologist with the Employee Assistance Program at Royal Prince Alfred Hospital, Sydney Local Health District. Melanie has experience in various clinical settings such as community mental health, private practice, workers compensation and EAP settings.
With Margot Gook and Melanie Boon, Psychologists at Royal Prince Alfred Hospital, New South Wales, Australia, who work with the Employee Assistance Program (EAP)
All staff in hospital systems may be in need of debriefing due to traumatic incidences at work. Debriefing with a psychologist (and not just your supervisor) can provide benefits of confidentiality and coping strategies. Employee Assistance Programs (EAP) are confidential and independent services provided by hospitals to assist you in meeting the challenges of both your work and personal life. EAP is a professional counselling and coaching service that offers confidential, short-term support for work-related and personal issues.1
Case 1 – You are a junior doctor on the ward. A 40 year old gentleman is admitted to hospital with abnormal renal function. You notice him walking to the toilet and he drops to the ground. You quickly rush over and feel no pulse. You start compressions whilst nursing staff call a code and retrieve the resus trolley. The patient’s nearby wife is trying to comfort the children who are screaming. The arrest team arrives and the patient is unable to be resuscitated. The registrar asks you what happened and whilst you try to remember the details of the admission, your heart is pounding and mind is racing. You are wondering did you do enough? You hope you did not make things worse. You have just started working with this registrar and want to make a good impression.
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