James talks to Dr Andrew Baker, Director of Prevocational Education and Training and Medical Administrator, about incident reporting and root cause analysis (RCAs) and their importance in providing safe clinical care for patients.
Summary Writer: Nicholas Malouf
Editor: Bruce Way
Interviewee: Andrew Baker
Dr Andrew Baker completed his residency years at St George Hospital and has spent most of his medical career in Hospital Management. He has worked in Medical Administration at Westmead Hospital, Royal North Shore, Bankstown and Western Sydney Area Health Service, as well as Clinical Governance at Western Sydney.
Andrew has been the Director of Prevocational Education and Training at Westmead Hospital for the last 4 years. As well as completing an MBBS, Andrew has a Masters in Health Planning and is a Fellow of the Royal Australasian College of Medical Administrators.
With Dr Andrew Baker, Director of Prevocational Education and Training at Westmead Hospital, New South Wales, Australia
Incident reporting is something that many junior doctors are not familiar with and do not routinely participate in. It is, however, a responsibility of everyone working in the hospital system and leads to positive outcomes for patients, hospitals, and even for those involved in the reporting process.
You are asked to review a 50-year-old female inpatient for fever. You notice the area surrounding her cannula site is cellulitic. You take blood cultures and commence the necessary treatment and then consider whether you ought to make an incident report.
You are NOT required to identify yourself
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